About Us
Welcome to Ricasi Consultancy Limited
We are passionate about the success of SME because we believe it is the key to reinventing the African story. We desire to see SME in Kenya change lives by maintaining sustainable growth.
Our Vision
Nurturing an inspirational workplace and cohesive and synergistic networks to create a highly effective and agile enterprise that will efficiently deliver valued solutions and meet short and long term responsibilities.
Our Mission
We support SMEs’ effectively pursue their core objectives by providing quality solutions that help them nurture operational excellence, create a competitive advantage and maintain sustainable growth.
Our Values
Our corporate culture is shaped and defined by these values that guide our thoughts and actions in all our dealings: transformative leadership, integrity, innovation, agility and collaboration
Our 3-D process
01
Discover
We collaborate with clients in the solution development process to co-create mutually valued solutions by:
- Choosing right clients to partner with,
- Deepening personnel capabilities to understand their impact on client business, perception & sustainability, and
- Conducting intensive hands-on joint workshops.
02
Design
Innovation is continually incorporated in all aspects of our business – people, solutions and processes – to allow us design viable solutions that:
- Maximize market appeal,
- Satisfy client preferences, and
- Provide a premium look and feel.
03
Deliver
Our service delivery system focuses on what creates value to our clients and engages frontline personnel to deliver the ultimate client experience by:
- Establishing a service culture,
- Facilitating optimal employee engagement, and
- Continually improving service quality.
Why choose us?
Our solutions are designed after intently listening to our clients to understand their needs and thereafter delivered to delight beyond their expectations.
We are focused on providing consistent value to our clients before, during and after sale by aligning perceptions.
Our focus is making a difference in all our projects by offering high value solutions that effectively impact our clients’ businesses.
We continually improve on quality, customer delight and the cost-effectiveness of our solutions and practices to give our clients a positive return on investment.
Our network of employees, partners, suppliers and collaborators provide sustained value to clients due to their extensive experience and competence in the SME sector.
